Showing posts with label repeat customers. Show all posts
Showing posts with label repeat customers. Show all posts

Oct 11, 2011

Honesty Matters - Teri's Tip # 57

Everyone wants to make a buck these days, but by being dishonest about your product and services will never make you rich.  You might get the sale today, but the customers will never come back.

Trust comes from being consistently honest and delivering on the promises you make.  When a customer can trust you, they are more willing to recommend you to their friends and families.  The old adage "Honesty Pays" is true.

www.retainloyalcustomers.com

Jun 1, 2010

Teri's Tip #5

Get personal.  Find one item of personal interest about your customer that you feel comfortable discussing; such as, their children, grandchildren, pets, hobbies, travels, etc.

Getting to know your customers helps establish long-term relationships and long-term relationships tend to build repeat customers.