May 26, 2010

Teri's Tip #4

External customer service is directly related to Internal customer service.  Showing appreciation and helping each other out starts a ripple effect that carries out to the final customer.

Start complimenting and praising co-workers.  It certainly doesn't cost anything and it may be the only words of appreciation they have received in a long time.  Be sincere though, faking it won't work.

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