If you want to retain and expand your customer base, it is key to stay truly customer focused.
Three things you can do:
1. Be proactive
2. Surprise with a little added value*
3. Put yourself in their shoes
*Adding value does not necessarily mean giving something away that costs you money. It could be as simple as remembering their name, sharing a piece of advice, thanking them for their business.
http://www.retainloyalcustomers.com/
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Do you have a tip to share? I'd love to hear from you.