It's not fair for actively engaged employees to come into a work environment where rudeness exists between co-workers, supervisors, and other departments. It is the leader's role to create an environment that allows an employee to come in everyday and fulfill their highest potential in a supportive way. The leader determines what behaviors are tolerated and what is expected.
Culture starts at the top.
Oct 18, 2011
Rude Internal Service - Teri's Tip #58
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